Slack is down on the first full day of operation in 2021. The company said Monday morning, At this time, consumers may have trouble loading channels or connecting to Slack. Our team is investigating, and we'll follow up with more details as soon as we have it. We're sorry for any disruptions.
Users started documenting issues at 10 a.m. ET, and the organization released its first status update on the topic at 10:14 a.m. As of 12:29PM ET, the service seemed to be steadily returning to normal for some users—we here at The Verge were able to switch back to Slack and resume work there at about 1:30PM ET, and we haven't had any interruptions since then.
At first, Slack reported problems related to operation and messaging. Update on its 11:20 AM ET status page has updated the condition to a full-blown shutdown, with all facets of Slack—including log-ins, texting, calls, and connections—appearing as inaccessible. All hands are on deck at our end to further investigate, according to the status page.
Slack's latest 1:51PM ET report shows that the company is already trying to address any of the remaining issues:
For those customers who are unable to access Slack (e.g. seeing a blank screen or error), please try reloading (CTRL/CMD + R). Otherwise, please hold off on reloading, as this could prevent you from accessing Slack.
In addition, Google Calendar and Outlook Calendar aren’t working as expected, and some email notifications (e.g. a notification of a new direct message in Slack) are failing to send.
